Tag Archive: Michelle Patterson


Cloud Computing benefits your business

Cloud technology has changed the way people do business. It is more than just saving on your IT costs. It is about innovations that are changing the way industries run businesses. It is improving business processes and varied businesses are getting advantage from it. 10 such businesses that are using cloud technology to gain competitive advantage are enlisted below. Continue reading

VoIP vs SkypeAfter the introduction of VoIP or Voice over Internet Protocol, there has been a spectacular development of telecommunication technology.

The VoIP technology now allows transmission and receipt of audio signals by using Internet as a gateway, instead of using the conventional analog communication lines.

Talking about communication, Skype has been one of the most popular and recognized service providers of VoIP, which comes up with a lot of value added features. Continue reading

Cloud VoIP solutionsEven though we have numerous options for communicating with our clients or customers, a phone call is often considered to be the most personal and effective method.

Text messages, emails and voice messages are also used for communication but when it comes to adding a touch of personal note, phone calls become the most preferred.

SMBs are investing a lot of money on building their communication infrastructure and the latest trend in this regard is VoIP. One of the latest market surveys has revealed that 41% of the organizations that have employee strength of 100 or lower have switched to the latest cloud VoIP communication system. There are several other companies that are thinking of moving to VoIP in the future. Continue reading

Unified CommunicationsUnified communication is the latest technology that’s facilitating the creation of an advanced communication infrastructure for organizations.

It is the only technology that is offering the best of several communication technologies in a combined fashion. For instance it is a melange of email, instant messaging, telephone services and video conferencing.

Several company owners and top level management personnel are aware of Unified Communication but they do not know about the actual benefits by it. Organizations that implement UC are able to avail both real-time as well as non real-time communication by using a single solution. Continue reading

SIP TrunkingSIP is preferred by business owners across the globe because it brings down the communication costs and at the same time create a perpetual communication system that never fails.

Session Initiation Protocol initiates the sessions over an IP network and it is one of the most preferred protocols of VoIP users. SIP has been found to work smoothly with internet applications and users are able to avail a variety of services that include  Internet telephony for voice and video calls, as well as instant messaging all over Internet Protocol networks. Continue reading

Mobile TVA busy life forces you to spend more time with your hand held devices, right?

After all, who wants to go and sit in front of a 50 inch TV when you can just watch the same video on your tablet or phone?

The advantage is that if you get a call, your tablet can pause the video, and you can complete the call. Or, if you have an important video conference, you can take that from your mobile device. Kind of mixing work and pleasure together, eh? Continue reading

Mobile Device ManagementTell me, who hasn’t observed this: Smartphones and tablets were first birthed into the consumer marketplace.

There, they were joyfully received. And just as quickly, it seemed, they were snapped up by the corporate world, where they wasted no time in changing that landscape in a number of radical and significant ways.

And today, there’s no doubt that the modern employee requires the ability to work wherever and whenever they want to. They demand the ability to be mobile at work. Continue reading

Cloud TelephonyCloud computing was introduced a decade back and the latest technology allowed convergence of data and voice on the same network.

However, cloud telephony hasn’t quite taken off the way the technology enthusiasts expected it to. The biggest problem with the cloud telephony sector is that everyone finds the concept interesting but no one finds it absolutely irresistible. Businesses do not feel that cloud based phone system can actually provide a major boost to their sales efforts or customer experience. Here are 7 ways you can use cloud telephony to become irresistible to customers: Continue reading

The Dos and Donts of BYOD

BYODBYOD or Bring Your Own Device is the latest rage among employees and they love every minute of using their smart mobile devices.

Though this has created enough enthusiasm among the employees, it has left a big question for the management – how to handle organizational data security. Keeping the business data safe will be a major concern for the companies who encourage their employees to bring their own devices to office.

Continue reading

Video conferencingThere are many benefits that come along with video conferencing technology. While these benefits continue to mount, though, adoption of this near-miraculous technology continues to move at a snail’s pace.

As earnings are not meeting projections, and adoption of the technology continues to move more slowly than expected, it would seem that the issue is not with the technology itself but rather with perceptions of that technology, and work habits surrounding it. Nearly every employee already has a smartphone or tablet that can make a video call, or has a webcam on their computer — yet they still choose to not use these productivity tools. Continue reading

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