Customer is service is a critical department in any business organization. Quality service will nurture and build a strong relationship between your customers and the business itself and a bad one will chase off prospective clients and reduce customer retention.
A business can improve customer service in many ways, but the use of right technology can surpass them all.
Below are five technological tricks that will help you enhance and make your customer service department more efficient. Continue reading
Social media and business go hand in hand. These days, social media creates more impact in our life than anything else.
Running a business is no more a cakewalk in today’s epoch.
Outbound diallers are here to stay, they are a huge part of outbound sales strategy and also modern call centre operations.
Internet company Ebay expects its earnings this quarter will be worse than expectations of some analysts on the background of deteriorating economic conditions in Europe and Asia.
