Managed IT services are one of the most effective purchases a business can make. Owning and running a business often requires you to wear many different hats.

However, trying to do everything at once will only sacrifice the quality of your work and lead to burnout.

Often, it is best to outsource the tasks that you do not have expertise in so you can focus on the daily operations of your business. Many times, IT services make sense to outsource in the form of managed IT services. In this post, we explain what managed IT services are and how they can benefit your business.

Definition of Managed IT Services

Managed IT services are the delegation of IT operations to a third-party organization known as the Managed Service Provider (MSP). The MSP becomes responsible for your IT systems, including the monitoring, problem resolution, and reporting of your systems. Typically, the client is responsible for purchasing and setting up the equipment, so it is important to check with the MSP about the details of what is and is not included in their services. The MSP will charge a flat fee for their services over time, and explain exactly which services will be offered. Fully managed IT services include proactive monitoring and issue resolution which offer incredible efficiency for your IT systems. Some of the services you can include in your managed IT include:

  • Network Administration: Data backup, device coordination, and troubleshooting solutions.
  • Response Services: Get reliable troubleshooting to diagnose and fix any problems.
  • Cloud Computing: Cloud infrastructure management to increase the efficiency fo your shareable content.

Why Choose Managed Services over Break/Fix

For a long time, the break/fix model was popular in IT. Break/fix is when you call in an outside technician to come in and diagnose, then fix, your problem. These technicians charge an hourly rate and only come in when there is an issue. Recently, there has been a large shift toward managed services. Even though break/fix services do not require a monthly fee, they do not offer the same level of accountability and efficiency as managed services. You cannot find a stable solution with a break/fix provider because they get paid for each service and are not around to monitor your systems. In the end, you will likely end up paying much more if you rely on break/fix services for your IT system.

Benefits of Managed IT Services

Opting for managed IT services offers many advantages over the break/fix model. Some of the top benefits of managed IT services include:

  • Lowering the cost of your IT needs so you can manage your budget more efficiently.
  • Centralize your servers and network applications in one data center.
  • Unparalleled support on the most modern technologies.
  • Less downtime due to system failures with the MSP proactive approach.
  • Security and efficiency you can trust.
  • A long-term relationship with a knowledgeable service provider.

When you hire the right MSP, you can enjoy all of the benefits of managed IT services. For the top MSP services available, look no further. We have the expertise to handle all of your IT needs, and you can count on our dedicated team to prevent and solve IT issues. To learn more about our IT services or to get started, get in touch with our team today by contacting us HERE.