Computer HelpChoosing the right home computer support is important. Learn how to get the best support here.

When you have your own computer or laptop at home, it is crucial that you also have computer support in place, just in case something goes wrong. For instance, if you dropped your laptop and needed it repaired quickly or if your computer had a virus which you were unable to get rid of, you’d be at an advantage if you already had support on standby.

Many people now run their own businesses from home and in these cases it is even more important to make sure you have trustworthy and capable computer support. Computer support isn’t only there to help you when something goes wrong; they can also help you set up your home network, your wireless internet and any other home IT requirements you might have, such as providing you with the most up-to-date hardware and software.

When you are choosing your computer support company, there are many things to look for. For instance you should always do as much research into the company as possible to make sure they are reputable. However, it’s also a good idea to make sure the support company you choose can offer you the following:

1. Customisation

If you are in the market to buy a new computer, it is a good idea to make sure it is built as per your requirements. So many people buy laptops and computers which are packed full to the brim of software that you don’t really need and will never use.

Having a computer support company that can custom-build you a computer, that is specific to your needs, is therefore a real advantage. In this manner you will only be paying for what you really need (and will use) as opposed to paying over and above the odds for a new computer that you won’t use to full capacity.

2. Virus Protection

Virus protection is often something people don’t get round to with their home PCs and laptops. Unfortunately this means a lot of these people, working or even just using their computers recreationally at home, will end up downloading or opening a file that is harmful to their computer.
A good computer support company will be able to provide you with up-to-date virus protection. There is a lot of good anti-virus software available for free (and a lot that you will have to pay for), so there is no reason why your support company shouldn’t be able to provide you with this. If you decide to install your own, you should always get your support company’s advice before actually doing so.

3. Virus removal

Of course, spyware and computer viruses are changing all the time and unfortunately this will mean that, sometimes, your computer might get infected. There are a number of signs to look out for, which can mean your computer is infected, such as:

– Your computer is running slower than normal
– Adverts and pop ups keep appearing for no reason
– Programmes keep crashing or becoming unresponsive
– Unfamiliar icons keep appearing
– You are unable to find certain files
– You are unable to use the internet

If you have a good computer support company, they will be able to offer you a speedy removal service and get your computer back to full working order, virus and spyware free.

4. Computer backups

With the continuing threat of viruses and spyware, as well as data theft and the ever-present threat of accidental damage to your computer, it is really important to make sure you are backing up your computer regularly. Unfortunately many of us don’t have the time, or just forget to do this regularly and this means our data is at risk.
A good computer support company will provide you with an automatic data backup service, which means you don’t have to rely on your own memory. This automatic backup option will also mean your data is backed up off-site, so in the case of thievery, fire or other damage, your data is safe and you’ll still be able to access it.

5. Recovery of your data

When you, or someone else, accidently deletes a file you probably believe it’s lost forever. This, however, is not the case. The good news is that data that is mistakenly deleted or lost in this manner is recoverable. Any good support company should therefore be able to offer you a data recovery service.

Deleted data will still be stored on your hard drive, until it, and all files associated with it, are overwritten. A computer support company will therefore be able to use their own specialist software to scan your computer, memory stick or external hard drive, and locate the specific files and restore them to you.

James writes for Quintech. When not writing about Quintech SAP Business One, he can often be found providing computer support to anyone who asks.

James writes for Quintech. When not writing about Quintech SAP Business One, he can often be found providing computer support to anyone who asks.